Privacy Policy

Call Logic is a voice AI call intelligence and automation platform for agencies, operators, and teams managing AI-assisted phone conversations.

This Privacy Policy describes the categories of information we collect, how we use that information, when we share it, and the choices available to users and website visitors.

We may collect contact details such as name, company name, work email address, and role when someone requests early access, submits an inquiry, or becomes a customer.

We may also collect account, billing, support, usage, and operational data needed to run the platform, including call metadata, transcripts, summaries, workflow history, and support interactions submitted through customer accounts.

We use information to provide and improve the service, process onboarding requests, support customer accounts, monitor platform health, secure the product, and communicate about service updates or account-related matters.

We may also use aggregated or de-identified data for analytics, service planning, and product improvement.

We may share information with infrastructure, analytics, payment, communications, and integration providers that help us operate the platform. These providers are expected to process information only as needed to deliver their services to us.

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer such as a merger, acquisition, or asset sale.

We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no method of transmission or storage is completely secure.

Depending on your location, you may have rights related to access, correction, deletion, or restriction of certain personal information. You may also contact us with questions about how your information is handled.

For privacy requests or questions, contact support@getcalllogic.com.