Core platform
Normalize AI phone calls into transcripts, summaries, sentiment, action items, CRM context, and client-ready reporting.
Call Logic turns voice AI conversations into intelligence, workflows, SMS follow-up, Korra answers, and Vox-built phone agents.
The full platform is in guided early testing. Core call intelligence is available for early access, while Korra and Vox features are clearly labeled Early Beta as we bring the new Google Live, LiveKit, Telnyx, and SMS/MMS stack online.
Call intelligence
Early testing
Korra
Early Beta
Vox
Early Beta
Live call intelligence
ActiveKorra prompt
Which calls need manager review today?
Vox agent flow
Early Beta builder
SMS photo request
Telnyx Early Beta
Please reply with a photo so we can attach it to your service ticket.
Early beta clarity
Normalize AI phone calls into transcripts, summaries, sentiment, action items, CRM context, and client-ready reporting.
Korra is the early-beta intelligence layer for natural-language analytics, Gemini Live voice sessions, SMS actions, and executive briefings.
Vox is the early-beta visual agent builder for LiveKit/Telnyx calls, SIP numbers, tool nodes, SMS/MMS, and human handoff paths.
Product story
The new public site should feel like the product is coming alive. The homepage now uses layered mockups, soft perspective, and purposeful motion to show how the platform works.
1. Capture
Call Logic ingests voice AI webhooks, LiveKit agent calls, recordings, transcripts, caller metadata, and tool activity into one operational record.
Call record
CapturedTranscript
Recording
Caller number
Tool activity
2. Understand
Sentiment, urgency, topics, unresolved issues, follow-up pressure, and CRM context become visible without replaying every recording.
Sentiment
Negative
Intent
Service issue
Next step
Human review
AI summary
Caller reported a failed appointment window, asked for a manager callback, and can provide photos by text.
3. Act
Ask Korra for the trend, route Vox agent logic through tools, request customer photos by text, and prepare handoff work for Freshdesk or CRM.
Korra answer
3 accounts need review before end of day.
Vox route
Transfer if confidence drops below threshold.
Freshdesk
Ticket draft prepared with SMS media request.
Platform capabilities
Call Logic is designed for agencies and operators who need the entire AI-call lifecycle in one place.
Analyze transcripts, recordings, sentiment, urgency, topics, and outcomes across AI phone conversations.
Move follow-up into CRM, helpdesk, email, reporting, and team notification workflows when calls need action.
Design early-beta phone agents with visual nodes for Speak, Listen, CRM, Freshdesk, SMS, transfer, and end states.
Ask call-data questions, prepare manager briefings, and use Gemini Live voice sessions as the foundation comes online.
Send texts from agents or Korra, receive customer photos, and prepare media for ticket workflows.
Manage clients, integrations, reports, agent builders, and white-label operating surfaces from one multi-tenant platform.
Korra and Vox Early Beta
Korra helps teams ask better questions of call data. Vox helps teams build the next AI phone agent. Both are in Early Beta and are being rolled out carefully inside the same Call Logic workspace.
How did service calls go today?
7 calls need review. 3 mention billing confusion, 2 need SMS follow-up, and 1 should become a manager briefing.
Briefing schedule
Weekdays at 8:15 AM
SMS action
Send follow-up link
SMS/MMS Early Beta
The shared Telnyx-backed messaging layer lets Vox agents and Korra request customer media, receive MMS replies, record opt-outs, and prepare images for Freshdesk ticket workflows.
Vox call node
Request customer media
Can you reply with a photo of the damaged part? We will attach it to your service ticket.
Inbound MMS received
2 images stored for ticket
Freshdesk ticket prepared
Call summary, transcript, and media context attached
Who it is for
Package call intelligence, Vox agents, Korra analytics, and client-ready reporting as a recurring managed service.
See which AI calls need attention, which customers are frustrated, and which follow-up work is still open.
Add a measurable operating layer around AI phone deployments without building fragile webhook glue for every client.
Integrations
Call Logic is not a closed demo. It is designed to sit between voice AI providers, LiveKit/Telnyx calling, CRMs, helpdesks, inboxes, reports, and workflow systems.
Voice and calling
ElevenLabs, Vapi, Retell AI, LiveKit, Telnyx, Webhook-compatible providers
CRM
HubSpot, Salesforce, Pipedrive, Zoho CRM, GoHighLevel, Native Call Logic CRM
Helpdesk
Freshdesk, Zendesk, Help Scout, Jira Service Management
Communication
SMS/MMS, Gmail, Outlook, Slack, Microsoft Teams
Reporting and workflow
Customer Pulse, Google Sheets, Pipedream, Asana, Trello, Linear
Frequently asked questions
Here is what agencies and service businesses usually want to know about pricing, rollout, integrations, and the new Korra and Vox capabilities.
Request guided early access
Join the Call Logic early testing program to connect call intelligence, evaluate Vox and Korra Early Beta features, and scope pricing around your client volume and workflows.
No credit card required.
Beta access is guided and subject to onboarding approval.
Pricing and feature limits may change before general availability.