How does Call Logic sentiment analysis work?

Call Logic analyzes each completed call transcript and extracts sentiment, urgency, and issue context so teams can quickly spot negative conversations, unresolved follow-up, and calls that may need human review.

What voice AI platforms does Call Logic work with?

Call Logic supports ElevenLabs, Vapi, Retell AI, and other voice platforms that can send webhook-compatible call data into the platform.

Korra AI is the built-in conversational assistant for call data. It helps teams ask questions about transcripts, sentiment, trends, and follow-up needs in plain English and review those answers against real call records.

Is Call Logic white-label?

Yes. Call Logic supports agency-led deployments with separate client account views and white-label delivery options.

How much does Call Logic cost?

Call Logic is currently onboarding through early access. Pricing and package details are shared directly during onboarding so plans can match call volume, tenancy needs, and workflow requirements.

What automations does Call Logic support?

Call Logic can route follow-up through helpdesk, CRM, email, calendar, reporting, and team-alert workflows, including Freshdesk, Zendesk, HubSpot, Salesforce, Slack, Microsoft Teams, and related connected tools.

How is Call Logic different from Gong or CallRail?

Gong and CallRail are built primarily for traditional human-led conversations. Call Logic is designed specifically for AI-to-human phone calls, with workflow automation, white-label agency controls, and Korra AI as part of the core experience.

Does Call Logic support real-time call monitoring?

Call Logic processes calls within seconds of completion, making sentiment, summaries, and workflow triggers available near real time after the call ends.

Voice AI intelligence for agencies and operations teams

Voice AI Call Intelligence & Automation Platform

Transform every AI phone call into structured intelligence and automated action.

Call Logic is the intelligence and automation layer for voice AI platforms. It connects to ElevenLabs, Vapi, Retell AI, and other webhook-compatible voice agent providers, then analyzes each call for sentiment, issues, summaries, and follow-up needs. Teams can trigger helpdesk, CRM, email, and reporting workflows from those outcomes, while Korra AI makes the entire call history searchable in natural language.

Request Early Access See How It Works

Early access for voice AI agencies and operations teamsWebhook-ready for modern voice platformsBuilt for follow-through after the call ends

Live operating model

Early Access

Call intake

Normalize webhook events from voice AI providers into one review-ready call record.

Sentiment scoringActive

Topic extractionActive

Action item detectionActive

Executive summariesActive

Follow-up routingActive

Korra AI searchActive

Connected flows

Helpdesk, CRM, alerts

Korra AI

Ask every call a better question

Category definition

What Is Voice AI Call Intelligence?

Voice AI call intelligence is the practice of automatically analyzing AI-generated phone conversations to extract actionable business data. When businesses deploy AI voice agents through platforms like ElevenLabs, Vapi, or Retell AI, those calls create transcripts, recordings, and metadata, but they do not automatically become operational intelligence on their own.

Call Logic turns those conversations into structured, usable outcomes by ingesting call data, evaluating sentiment, extracting issues and action items, generating summaries, and routing follow-up through workflows. That makes it easier to monitor agent quality, spot service failures, and respond quickly when a call needs human attention.

Unlike older conversation-intelligence tools built around human-led sales calls, Call Logic is focused on AI-to-human conversations and the operational workflows that need to happen after the call ends.

The operational gap

Voice AI has a follow-through problem after the call ends.

The call may be finished, but the real work often starts after the transcript is created. Teams still need visibility into what happened, what went wrong, and what should happen next.

Calls end with zero follow-through

Voice AI platforms give you a transcript and a recording, but they do not automatically tell your team what went wrong, what needs attention, or what should happen next.

DIY pipelines do not scale cleanly

Webhook chains can move data around, but they rarely provide durable QA, structured summaries, or a consistent follow-up operating layer across every client account.

AI agents still need quality visibility

Without automated analysis, you cannot quickly spot frustration, transfer pressure, missed follow-up, or patterns that may be hurting the customer experience.

Platform capabilities

Complete voice AI call intelligence for operations, reporting, and automation.

Each call becomes more than a recording. It becomes a structured operational record that can be reviewed, routed, reported on, and acted on.

Real-time AI call sentiment analysis

Score every call for tone, urgency, frustration, and customer health so risky conversations are surfaced quickly.

AI-powered transcription and summarization

Turn each conversation into a structured record with summaries, topics, action items, and searchable transcript context.

Automation workflows for operational follow-through

Use configurable rules to trigger tickets, CRM updates, email alerts, calendar actions, Slack messages, and reporting handoffs.

Korra AI for conversational analytics

Ask natural-language questions about your call history, surface trends, and move from insight to action without digging through raw transcripts.

Agency and client account management

Manage multiple clients, keep account data separated, and support branded delivery for agency-led deployments.

Multi-platform webhook ingestion

Connect ElevenLabs, Vapi, Retell AI, and other webhook-compatible voice systems through one normalized intelligence layer.

How it works

How voice AI call intelligence works inside Call Logic.

Connect the call source, analyze the outcome, route the work, and keep the full history searchable through Korra AI.

1
Connect your voice AI platform
Point your webhook or provider events into Call Logic so new calls flow into a single normalized record.
2
Analyze every call automatically
Sentiment, call summaries, key topics, and follow-up signals are generated as each call is processed.
3
Trigger workflows based on call outcomes
Use rules for sentiment, transfer outcomes, topics, and call status to route next-step work to the right systems.
4
Ask Korra AI for trends and answers
Search your call history conversationally, review patterns, and surface the conversations that need action.

Who it is for

Built for voice AI agencies, operations teams, and service partners.

Call Logic is designed for teams that need to operationalize AI-call outcomes, not just store them.

Voice AI agencies and resellers

Deliver white-label call intelligence, reporting, and follow-up automation without stitching together fragile manual workflows.

Operations teams running AI phone agents

Keep customer support, appointment, and lead-qualification calls visible so nothing important gets buried in raw transcript exports.

MSPs and solution partners

Add a recurring intelligence layer to AI phone deployments and package follow-up visibility as an operational service.

Korra AI

Meet Korra AI, the intelligence assistant for voice AI call data.

Korra AI is grounded in your real call history, making it easier to ask meaningful questions about customer issues, negative calls, follow-up needs, and patterns across accounts without manually reading every transcript.

Answer natural-language questions about call history

Search transcripts semantically, not just by keywords

Surface trend summaries and issue clusters

Support action-taking workflows from the conversation context

Example prompts

How did calls go this week?

Show me negative calls about billing or service issues.

Which accounts still have follow-up pressure after transfers?

Summarize recurring complaints across recent calls.

Why it matters

Korra AI gives agencies and operators a conversational layer over real call data so answers are easier to find, explain, and act on.

Integrations

Integrates with the systems that already run your call operations.

Call Logic is designed to sit between voice AI platforms and the tools your team already uses for service, reporting, communication, and follow-up.

Works with the systems your team already relies on.

Voice AI platforms

ElevenLabs, Vapi, Retell AI, Webhook-compatible providers

CRM

HubSpot, Salesforce, Pipedrive, Notion, Zoho CRM, GoHighLevel

Helpdesk

Freshdesk, Zendesk, Help Scout, Jira Service Management

Communication

Gmail, Outlook, Slack, Microsoft Teams

Calendar

Google Calendar, Calendly, Outlook Calendar

Project and reporting

Google Sheets, Google Docs, Asana, Trello, Linear, Monday.com

Frequently asked questions

Clear answers to common questions.

If you are evaluating Call Logic, these are the questions people usually ask first.

Call Logic is a voice AI call intelligence and automation platform. It connects to voice AI platforms like ElevenLabs, Vapi, and Retell AI, analyzes every call with AI-powered sentiment scoring and transcript summarization, and triggers automated workflows based on call outcomes. It also includes Korra AI for natural-language call analysis.

Start here

Start getting intelligence from your AI calls.

Join the Call Logic early access program to connect your voice AI platform, activate call analysis, and see what your conversations have been trying to tell you.

No credit card required.

Onboarding is handled directly with your team.

Use the form to open an early access request email with your details prefilled.